Salesforce-Sales-Representative Dumps Discount | Salesforce-Sales-Representative Detailed Answers
Salesforce-Sales-Representative Dumps Discount | Salesforce-Sales-Representative Detailed Answers
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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:
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Salesforce-Sales-Representative Detailed Answers - Online Salesforce-Sales-Representative Training Materials
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Salesforce Certified Sales Representative Sample Questions (Q62-Q67):
NEW QUESTION # 62
A sales representative is approached by a prospect who is having difficulty managing their customer data effectively and is struggling to track sales activity and customer interactions.
Which first step should the sales rep take to define the scope of a solution for the prospect?
- A. Suggest organizing their data in a spreadsheet.
- B. Frame the challenge.
- C. Assemble a diverse project team.
Answer: B
Explanation:
The first step in defining the scope of a solution for a prospect is to frame the challenge, which means understanding the problem, the desired outcome, and the value proposition. Framing the challenge helps the sales rep to align with the prospect on their needs and goals, and to establish credibilityand trust. Framing the challenge also helps the sales rep to identify the key stakeholders, decision makers, and influencers involved in the buying process, and to tailor their communication and messaging accordingly. References:
* Sales Rep Training: Define the Scope of a Solution
* Cert Prep: Salesforce Certified Sales Representative:Define the Scope of a Solution
NEW QUESTION # 63
A sales representative plans to attend a large industry conference.
How can the sales rep ensure the largest return on investment for attending the conference?
- A. Set up meet and greet opportunities with attendees.
- B. Develop a targeted plan and coordinate a series of touchpoints.
- C. Attend as many networking events as possible.
Answer: B
Explanation:
Developing a targeted plan and coordinating a series of touchpoints is a way to ensure the largest return on investment for attending a conference by maximizing the opportunities to connect with potential prospects, customers, and partners. A targeted plan should include identifying the goals, audience, and message for the conference, as well as scheduling meetings, events, and follow-ups with key contacts. Reference: https://www.salesforce.com/resources/articles/sales-conference/#sales-conference-tips
NEW QUESTION # 64
After a successful sale of their latest software product, a sales representative wants to nurture their long-term relationship with the customer by driving product adoption.
What success metric for product adoption can the sales rep use?
- A. Number of users assigned a license
- B. Session duration
- C. User login rates
Answer: C
Explanation:
User login rates are a valuable success metric for product adoption, as they indicate the frequency and regularity with which customers are engaging with the software. High login rates typically suggest that users find the product valuable and are integrating it into their daily workflows. Salesforce advocates monitoring engagement metrics like login rates to gauge product adoption and to identify opportunities for further customer support and training, ensuring customers derive maximum value from their products.
NEW QUESTION # 65
How does a sales representative determine if a customer might be a valid prospect for the product?
- A. Review the customer's website and tell the prospect that the product will solve their problems.
- B. Uncoverwhat the customer is planning to do and the executive staff's purchasing preferences.
- C. Understand the customer's pain points and what they attempted in the past that was unsuccessful.
Answer: C
Explanation:
Understanding the customer's pain points and what they attempted in the past that was unsuccessful is a way to determine if a customer might be a valid prospectfor the product. This helps to identify the customer's needs, challenges, goals, and motivations, as well as to assess their fit and readiness for the product. This also helps to position the product as a solution that can address their pain points and provide value.References:
https://www.salesforce.com/resources/articles/sales-process/#qualify
NEW QUESTION # 66
A sales representative wants to prioritize their leads based on the likelihood to buy.
Which leads should be given the highest priority?
- A. Marketing-qualified
- B. Sales-qualified
- C. New-unqualified
Answer: B
Explanation:
Sales-qualified leads are leads that have been vetted by both marketing and sales teams and have expressed a clear interest in buying. They have gone through the stages of lead generation, lead nurturing, and lead qualification, and have met the criteria for being ready to buy. Sales-qualified leads should be given the highest priority, as they are the most likely to convert into customers and generate revenue. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Sales Strategy and Planning".
The Ultimate Guide to Lead Prioritization, section "Focus on inbound leads".
NEW QUESTION # 67
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